We all buy power.
Together we buy for less &
Make A Difference

Frequently Asked Questions

How does Electricity EZ save me money?
Simply put: group buying power and knowledge of the market. The people at Electricity EZ have been helping large customers buy power for over two decades. We will be using that expertise to buy power for the group and find the best deal available. A deal that no individual customer could get on their own. The larger the group gets, the larger the savings should be.
How does Electricity EZ work and get electricity to my house?

Electricity service comes in two parts:

  1. The wire company or delivery company is the company that has the wires and poles to your house. The delivery costs are regulated and set by the government.
  2. The energy supplier is the entity that is responsible for selling you the energy used by your house or business. The supplier’s rates are deregulated or negotiable. There are lots of suppliers out there.

Electricity EZ’s job is to use the buying power of all of our clients together to find the best electricity rate available on the market from the energy suppliers (also called Retail Electric Providers or REP’s). This energy supply is then delivered through the same lines and poles serving your house. The only thing besides the price that changes is the name on the bill you receive from the energy supplier.

How does the charity I choose get paid?
Electricity EZ will send $.001 per kwh of your bill (which is 1/3 of our total fee) to your chosen affiliated charity every month.
Why the contract/commitment to use Electricity EZ?

Due to the dynamic nature of the electricity market (the prices can change literally every minute), we can’t find a deal and then take the time to ask each individual in the group to agree to it, sign documents and send them back to us. By then the price would have changed. Instead, we ask our members to allow us to buy for them. In addition to saving our customer’s time and hassle, this also gives our buying group the ability to watch the market for opportunities and lock in all or part of the future prices as the market moves. This is how large customers buy power. Unlike individual small customers who can’t get a new contract more than one to two months into the future buying as a group will allow us to do this, providing greater opportunity for buying when prices are low.

 

 

Hence, to take advantage of this flexibility and to avoid asking our members every couple of months for additional purchasing permissions, we ask all members to make an initial one time commitment when they sign up.

Why does Electricity EZ need my Social Security number?
Just like when you sign up for power, the suppliers need to know if their customers have good credit or not. We will be providing them this information so they can assess the risk and bid for the group as competitively as possible. On a daily basis M-F the social security digits received and DOB information will be removed from the web server.
What are my Billing and payment options?
Suppliers will send you a bill by mail or electronically. As part of our signup process we ask if you will accept electronic billing and/or paying electronically since some suppliers will give a better rate for these options. However, please note, cusotmers will not be required to accept these options if they do not want to.
What if I need to cancel service because I am moving out?
No problem. Depending on where you move, you may be able to transfer service from your current location to the new one. Additionally there is no penalty for moving out if you are going somewhere the supplier can’t serve you. However, you must notify the supplier and typically supply some proof that you are moving and not just cancelling the contract.
How Does EZ Get Paid?

EZ is paid by you, our customer, directly through monthly electronically drafted payments. Should you choose our Concierge Service ($0.004/kwh), we will include our fee for services with the supplier’s bill amount; if you choose Standard Service ($0.003/kwh) we will provide you with a separate electronic bill (separate from the supplier’s bill) notifying you when your account will be drafted for our fee.
In both instances, we will send you a notice prior to the electronic draft. You will then have 3 business days to inform us if you need more time.