Frequently Asked Questions
How does Electricity EZ save me money?
How does Electricity EZ work and get electricity to my house?
Electricity service comes in two parts:
- The wire company or delivery company is the company that has the wires and poles to your house. The delivery costs are regulated and set by the government.
- The energy supplier is the entity that is responsible for selling you the energy used by your house or business. The supplier’s rates are deregulated or negotiable. There are lots of suppliers out there.
Electricity EZ’s job is to use the buying power of all of our clients together to find the best electricity rate available on the market from the energy suppliers (also called Retail Electric Providers or REP’s). This energy supply is then delivered through the same lines and poles serving your house. The only thing besides the price that changes is the name on the bill you receive from the energy supplier.
How does the charity I choose get paid?
Why the contract/commitment to use Electricity EZ?
Due to the dynamic nature of the electricity market (the prices can change literally every minute), we can’t find a deal and then take the time to ask each individual in the group to agree to it, sign documents and send them back to us. By then the price would have changed. Instead, we ask our members to allow us to buy for them. In addition to saving our customer’s time and hassle, this also gives our buying group the ability to watch the market for opportunities and lock in all or part of the future prices as the market moves. This is how large customers buy power. Unlike individual small customers who can’t get a new contract more than one to two months into the future buying as a group will allow us to do this, providing greater opportunity for buying when prices are low.
Hence, to take advantage of this flexibility and to avoid asking our members every couple of months for additional purchasing permissions, we ask all members to make an initial one time commitment when they sign up.
Why does Electricity EZ need my Social Security number?
What are my Billing and payment options?
What if I need to cancel service because I am moving out?
How Does EZ Get Paid?
EZ is paid by you, our customer, directly through monthly electronically drafted payments. Should you choose our Concierge Service ($0.004/kwh), we will include our fee for services with the supplier’s bill amount; if you choose Standard Service ($0.003/kwh) we will provide you with a separate electronic bill (separate from the supplier’s bill) notifying you when your account will be drafted for our fee.
In both instances, we will send you a notice prior to the electronic draft. You will then have 3 business days to inform us if you need more time.